
- How do I find a motor with the power and speed I need in the online shop?
- What technical information is shown on a product page in the shop?
- Why should the order code be written in the reference field when paying by bank transfer?
- Why is shipping not included in the order total, and how is it determined?
- Can I collect my order myself from the warehouse in Buca, Izmir?
- What should I do if I see damage to the packaging on delivery?
- How do I submit a request for a power or frame size that is not in the shop?
- Can I ask a technical question via WhatsApp before placing an order?
- How can I tell that the payment has been matched to the order?
- What happens if delivery runs later than the planned date?
- Can I have the motor collected by my own haulier?
Knowing the payment, shipping and collection steps in advance makes buying a motor from the online store easier. The questions in this group explain how to find a model in the DRG store, the order reference, shipping cost, collection from the warehouse in Buca, Izmir, and order follow-up.
If your question is not listed, send a photo of the motor nameplate, the name of your machine and the quantity you need on WhatsApp, and we will find the suitable DRG model together.
