Buying an Electric Motor Online from DRG Motor: Order Code, Bank Transfer and Delivery Steps

A maintenance technician photographs the nameplate of a pump motor that burned out on the night shift; in the morning the purchasing officer wants to find the same motor in the DRG Motor online store and complete the order before noon. This article is the guide for exactly that morning: it walks through every step in order — finding the model in the store, getting the order code, what to write in the transfer description, WhatsApp confirmation and dispatch. At the end you will find the mistakes we see most often in orders and how to avoid them.

Four pieces of information to have before ordering

Before opening the store, write the following on paper or in a phone note; it saves hesitation on the selection screen:

1. Power (kW) and speed (rpm): read from the old motor's nameplate. If it shows HP, every model in the store lists kW and HP together.
2. Frame size (IEC): e.g. 90L, 112M, 132S. A different frame at the same power means different shaft and foot dimensions.
3. Frame type: cast iron or aluminium? Both options are listed between 0.55 and 11 kW.
4. Mounting: foot (B3), flange (B5, B14) or both (B35). This goes into the order note.

If the nameplate is unreadable or you are unsure, sending photos of the motor and its nameplate via WhatsApp to confirm the model code prevents a wrong order from the start.

Step 1: Finding the right model in the store

On the Buy Electric Motors Online page, models are listed in two groups: three-phase motors with cast iron frames first, aluminium-frame motors below. Typing the model code or power value in the search box above the list narrows it down. Each card shows the model code, power, speed, frame size and two prices (excl. VAT and incl. VAT).

The product page then gives, in table form, the rated current at 400 V, rated torque, bearing type, cable entry and B3 mounting dimensions (foot-hole spacing, shaft diameter and length, overall length). Comparing this table with the old motor's dimensions is the most useful check before ordering. At the bottom of the page, the other speed and frame options at the same power and the next lower and higher ratings are also listed.

Step 2: Model codes and the list price

Store model codes follow the DRG-frame-poles pattern: DRG-112M-4 means a motor with a 112M frame and 4 poles (1500 rpm). Below are some example codes and list prices from the 1500 rpm class:

Prices are taken from the DRG Motor online store list dated 24.09.2026; a 3% discount applies to bank transfer/EFT payments, shipping is not included in the price and is paid by the buyer. Please check the store page for current prices.

The same code can exist as separate products in aluminium and cast iron frames; DRG-112M-4, for example, is listed in both. Check the frame type in the card title before ordering.

Step 3: The “Buy” window and the order code

When you enter the quantity on the product card or product page and press Buy, an order window opens. It has two payment tabs: Bank transfer / EFT (3% discount) and Halköde. With the transfer tab selected, the window calculates in this order: subtotal, transfer discount, 20% VAT and amount to pay.

The same window generates an order code unique to you. The code has the format DRG-YYMMDD-XXXX; the first part shows the order date and the last four characters distinguish that order. This code is the only key for matching your payment to your order, so we recommend taking a screenshot or copying it.

Then three fields are filled in:

• Name / Company (required)
• Delivery province — the shipping plan is based on it
• Note — details such as mounting type (B3/B5/B35) and invoice information

Finally, the checkbox confirming the Preliminary Information Form and the Distance Sales Agreement is ticked; the order cannot be sent without it.

Example: payment calculation for two 4 kW cast iron motors

Suppose a machine maintenance workshop orders two DRG-112M-4 units (4 kW, 1500 rpm, cast iron). With the Bank transfer/EFT tab selected, the window shows:

• Unit price (excl. VAT): 11,482.90 TRY
• Quantity: 2
• Subtotal (excl. VAT): 22,965.80 TRY
• Bank transfer/EFT discount (-3%): − 688.97 TRY
• Discounted amount (excl. VAT): 22,276.83 TRY
• VAT (20%): + 4,455.37 TRY
• Amount to pay (incl. VAT): 26,732.20 TRY
• Shipping: Not included in the price, paid by the buyer

Enter the transfer amount down to the kuruş; an amount identical to the one shown in the window speeds up confirmation.

Step 4: Transfer description and payment

The window shows the bank name, account holder and IBAN; the Copy button next to the IBAN lets you paste it into your banking app without typing. Account details are also on the Payment Options and Bank Accounts page.

Write only the order code in the transfer description. Extra details such as company name, product name or invoice number clutter the description, and some banks may cut the code because of character limits. Company and product information will already be in the WhatsApp message.

If you prefer to pay with Halköde instead of a transfer, the button in the window's Halköde tab takes you to WhatsApp, where current campaigns and the right option for you are explained.

Step 5: WhatsApp message, confirmation and dispatch

When you press Send order via WhatsApp, a ready message opens with the order code, product name and code, quantity, amount and the details you entered; you only need to send it. The form data is not stored on the website; the order record runs through this conversation.

After paying, attach the receipt to the same WhatsApp conversation. Once the payment is matched with the order code, your order is confirmed and the dispatch plan is sent to you. The motor is shipped with contracted freight and courier companies; shipping is not included in the product price and is paid by the buyer. Shipping terms are explained on the Delivery and Shipping page and return and exchange terms on the Return and Exchange Policy page.

The seven most common mistakes in online orders

• Looking only at kW: 1000, 1500 and 3000 rpm motors of the same power are different products; check the speed on the old nameplate.
• Mixing up the frame type: aluminium and cast iron models with the same code are priced separately.
• Not writing the mounting type in the note: if a flange motor is needed, always add B5, B14 or B35 in the note field.
• Leaving the order code out of the description: a transfer without the code delays matching.
• Rounding the amount: send the incl. VAT amount shown in the window, kuruş included.
• Sending the receipt through another channel: attach it to the WhatsApp conversation where you sent the order, not by e-mail or to another number.
• Leaving shipping out of the budget: the product price does not cover shipping; giving the correct delivery province makes shipping easier to plan.

Frequently Asked Questions

I lost my order code — what should I do?

The code is in the ready message you sent on WhatsApp. If you did not send it, you can reopen the window and continue with a new order or write to us on WhatsApp.

Are store prices VAT-inclusive?

Cards and product pages show both the excl. VAT and incl. VAT price. The order window adds 20% VAT to calculate the amount to pay.

Where do I enter my invoice details?

Add the company name, tax office and tax number in the Note field of the order window or in the WhatsApp conversation.

What if the model I need is not in the store?

Use the Ask a question button on the product page or our contact details to tell us what you need.

If you get stuck at any step of the order, contact us: +90 (542) 666 11 11 · [email protected] · contact page.